Getsunova 2024 Live in Hong Kong

"Getsunova 2024 Live in Hong Kong Concert Cancellation Announcement"

We regret to inform you that the Getsunova 2024 Live in Hong Kong concert, originally scheduled for February 23, 2024 in Hong Kong, has been cancelled due to unforeseen circumstances and multiple factors beyond our control.

We extend our heartfelt apologies to all the fans who were eagerly anticipating this event. We understand that this news comes as a great disappointment, but we must face the reality and make this difficult decision.

Refunds will be processed through the ticketing system for all those who have successfully purchased tickets. Please refer to the following details for further information.

Please note that a refund based on the ticket value printed on the tickets (not including the customer service fee and courier charge) will be available upon the completion of refund procedures.

Refund Procedure for Tickets Purchased by Credit Card (VISA/ MASTERCARD/ AE/ UPOP) and Digital Payments (BoC Pay/ PayMe/ WeChat Pay/ Alipay / Alipay HK)

Refund will be automatically deposited to the same Credit Card or Digital Payments used for ticket purchased for the event within 8 - 12 weeks (depends on the processing time of individual issuing bank).

Should there be any enquiries, please call Cityline Customer Service Hotline on (852) 3761 6688 (Mon to Fri 10am to 7pm (except public holidays)) or email to cs@cityline.com for any inquired.

We sincerely appreciate your unwavering support for the artist, and we assure you that we will continue to strive for excellence in bringing you exceptional events and performances. We eagerly anticipate the opportunity to reunite with you in the not-too-distant future.

Source: TRiKs Facebook